
Privacy Policy
Privacy Policy – City Garden, Varanasi, India
City Garden (Marriage Lawn) ("we", "our", or "us") is committed to protecting the privacy and security of our visitors and patrons. This Privacy Policy outlines how we collect, use, store, and share your personal data in accordance with Indian privacy laws, including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.
We may update this Policy periodically. We encourage you to review this page regularly to stay informed of any changes.
1. Information We Collect
We may collect and process the following types of information:
a. Information You Provide Voluntarily
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When you fill out contact forms or make inquiries.
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When you make a booking or reservation for events.
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When you correspond with us via email, phone, or in person.
b. Automatically Collected Information
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IP address, browser type, and device information.
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Pages visited on our website and date/time of visits.
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Location data, if enabled on your device.
2. Use of Personal Data
Your personal data may be used for the following purposes:
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To fulfil your booking or inquiry and provide services requested by you.
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To send updates or promotional material, only with your explicit consent.
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To improve our website and services, by analyzing usage patterns and customer feedback.
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To comply with legal obligations, such as responding to lawful requests or enforcing our legal rights.
3. Consent and Choice
Where required, we will seek your free, specific, informed, and unambiguous consent before processing your personal data. You may withdraw consent at any time by contacting us (see contact details below).
4. Data Sharing and Disclosure
We do not sell or rent your personal data. However, we may disclose your information:
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To trusted service providers involved in processing data on our behalf (e.g., event partners or IT providers), under strict confidentiality agreements.
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When required by law, regulation, legal process, or government request.
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To detect or prevent fraud or security issues.
5. Data Security and Retention
We implement reasonable security practices as mandated under Indian law to protect your data from unauthorized access, loss, or misuse.
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Data is stored securely and only retained for as long as necessary for the stated purposes.
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While we strive for 100% security, we cannot guarantee the safety of information transmitted over the internet and you share such data at your own risk.
6. Transfer of Data
We currently store and process your data in India. If we ever transfer your data internationally (e.g., through third-party services), we will ensure that such transfers comply with applicable Indian laws and that adequate data protection measures are in place.
7. Access, Correction, and Grievance Redressal
You have the right to:
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Access your personal data.
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Correct or update inaccurate or incomplete data.
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Withdraw consent for data usage.
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Raise a grievance regarding data misuse.
To exercise these rights, please contact our Grievance Officer:
Name: Mr. Ayaz Ansari
Email: contact@citygarden.co.in
Phone: +91-991-9696-288
Address: City Garden Events Venue, Varanasi, Uttar Pradesh, India
We will respond within the time limits prescribed by applicable Indian laws.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. Please review their privacy policies separately before sharing your data.
9. Contact Us
If you have any questions regarding this Privacy Policy, please write to us at:
Email: contact@citygarden.co.in Address: S-14/27, City Garden Andhrapul, Varanasi, Uttar Pradesh, 221002